Making a purchase is easy. Just follow these simple steps

Shop by browsing through our departments or search through our list of designer brands latest collections.

• Click on a product image to go the products individual page, where it will show more information about the product, like colours and sizes available.
• Add a product to your shopping cart by clicking the ADD TO CART button.
• You can then choose to continue shopping or proceed to the checkout.
• To remove a product from your shopping cart click on the remove icon under UPDATE.
• You can check your shopping cart at anytime while browsing on the website by clicking on the small shopping cart icon at the top right corner of the screen.
• Once you have finished shopping proceed to the checkout by clicking on your shopping cart and then clicking on CHECKOUT.
• Simply fill in the required information as requested.

If you would prefer to place your order by telephone, please contact one of our customer service representatives who will be more than happy to help you.

Please call customer service on:

Australia
07 5444 5747

If you have any other questions please email us here.

Refunds

She Shoes offers a full refund or exchange on unworn merchandise within a 14 day period of the purchase date. Please use our contact page to email us with your details. Then simply return the merchandise in the original box in re-saleable condition along with your receipt to receive an exchange or full refund to your credit card (excluding postage). (We suggest the use of Registered Post or Express Post for returning items to enable tracking of the parcel). This refund policy applies to on-line transactions only.

• Sale Items are offered an exchange or credit note only.
• Sale Items displayed are for Internet Sales only and are not offered in-store.
• Due to health regulations we are unable to refund or exchange on our jewellery. All jewellery is quality checked before leaving our stores to ensure 100% perfection is delivered to you.

Delivery

A postage charge of AU$7.95 applies for delivery to anywhere in Australia for one pair of shoes (or other products) and FREE delivery on two products or more. We send via Registered Post or courier service, which requires a signature upon delivery. Please include your postal address where you will be available to sign for your goods (Mon-Fri business hours).

International Customers

If you are wishing to purchase outside of Australia please email us for a quote on postage and insurance.

Privacy Policy

All personal information provided to She Shoes will be for the sole use of sales transactions only. (We advise you to subscribe to our Newsletter to hear about the latest in new products, special discounts, special events etc). She Shoes will not disclose your personal information to any third party. You may change your personal details at any time. Simply click on “My Account” to update.